Direct Connect

At Sonultra, we believe great support means never having to call us. However, in those rare cases when you do want to call us, nearly all requests are resolved in minutes, using our unique Direct Connect support feature included with every system. Direct Connect enables us to connect with your system, and to diagnose and quickly resolve almost all problems. Additionally, Direct Connect assists us in training your staff without having to pass on the expense of an onsite visit*.

 

* Direct Connect permitting Sonultra Corporation secure remote access to your PC

Contacting Customer Support

Hours: 7:00-6:00 Pacific Coast Time, M - F excluding Holidays. Extended support available upon request.

Email: sonultrasupport@sonultra.com

Toll Free Telephone: 877-Sonultra (766-8587)

Fax: 310-861-9054

Sonultra FTP Support

For more information about Sonultra FTP support, please click the link on the left, or click here: Sonultra FTP Support